Terms and Conditions

PolarByte is committed to protecting your privacy and ensuring the security of your personal information.

This policy outlines how we collect, use, and protect your data.

Scope of Services

• Custom Software Development:

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  We specialize in the development of tailor-made software solutions designed to address specific business challenges. Whether it's streamlining internal operations, improving customer engagement, or enhancing productivity, our solutions are crafted to align perfectly with your business objectives. From initial consultation to deployment and beyond, our team collaborates closely with clients to ensure the software exceeds expectations.

• B2B Solutions:

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• Our B2B offerings are engineered for scalability and efficiency, supporting businesses in achieving sustainable growth. We create robust systems to facilitate seamless transactions, manage resources effectively, and improve operational workflows. Whether you're a startup or an established enterprise, our solutions adapt to your evolving needs, empowering you to stay competitive in your market.

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• Innovation Support:

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  Innovation is at the heart of what we do. PolarByte partners with businesses to bring their creative ideas to life, transforming concepts into functional, cutting-edge technologies. From prototyping to full-scale implementation, we provide the expertise needed to turn visionary projects into tangible, impactful results.

Payment Terms

• Payment Schedules:

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  Each project follows a payment schedule defined and agreed upon in the contract. Payment milestones are tied to project phases or deliverables, enabling clients to monitor progress while maintaining financial clarity.

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• Late Payments:

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  Timely payment is crucial for maintaining project timelines and service quality. Any delay in payments may lead to interruptions in development or temporary suspension of services. PolarByte is committed to working with clients to address payment concerns, but consistent delays may impact the project's overall timeline and deliverables.

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• Refund Policy:

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  Fees paid for services rendered are non-refundable unless explicitly outlined in the contractual agreement. This ensures that all efforts invested in the project are accounted for, even if the project does not reach completion due to client-side changes or external factors.

Confidentiality

• Our Commitment to Confidentiality:

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  PolarByte ensures the highest level of confidentiality regarding all proprietary, business-critical, or sensitive information shared by the client. We use secure systems and processes to prevent unauthorized access, maintain data integrity, and protect intellectual property. This includes documents, designs, strategies, and any other information provided during the project.

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• Client Responsibilities:

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  Clients must maintain the confidentiality of any proprietary tools, methodologies, processes, or techniques employed by PolarByte. These elements are integral to our ability to deliver high-quality solutions and must not be shared with third parties, replicated, or modified without prior consent. Any breach of this confidentiality agreement may lead to legal action to protect PolarByte's intellectual property.

Warranties Disclaimer

• Exclusion of Implied Warranties:

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  All services are provided on an “as is” basis. PolarByte explicitly disclaims any warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This ensures clients understand that while we aim for excellence, perfection cannot be guaranteed.

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• Operational and Modification Risks:

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  Once software is delivered and accepted, PolarByte cannot guarantee uninterrupted or error-free operation, particularly if changes or modifications are made by the client or a third party without our direct involvement. Such alterations may impact functionality, security, or performance, and PolarByte cannot be held responsible for issues arising from unauthorized modifications.

Termination

• Notice of Termination:

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  Either party has the right to terminate the agreement, provided prior written notice is given as specified in the contractual terms. Reasons for termination may include breach of contract, unforeseen circumstances, or mutual agreement to discontinue the project. Termination procedures will be handled professionally to minimize disruptions for both parties.

• Obligations upon Termination:

• Upon termination, all outstanding payments for completed milestones, services, or deliverables must be promptly settled. Ownership of project materials, including source code, documentation, and design assets, will be determined by the contractual agreement. PolarByte retains the right to cease further development or handover of deliverables until all financial obligations are met.

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